Frequently Asked Questions About Heat Transfer Roller Printing Machines
Product selection, prototyping, customization of width and production capacity, lead times, installation training, and export services—the questions customers ask most often are all covered here.
01 Can the voltage of the equipment for export be customized to meet our country's standards?
Yes. Export equipment is customized according to the voltage and frequency of the destination country. Please let us know the destination country and the workshop voltage… Read the full answer
02 Are you a manufacturer or a trading company?
We are a manufacturer of printing equipment based in Dongguan, Guangdong. Founded in 2003, we handle all aspects of our business—from research and development to precisio… Read the full answer
03 How do I choose between sublimation drum transfer and digital printing?
Sublimation drum transfer is suitable for continuous mass production of synthetic fabrics, offering high design fidelity, consistent colors, and low unit costs; for small… Read the full answer
04 Can we produce a sample first to verify the process?
Sure. Please send us the fabric and design, and we’ll create a sample using the appropriate machine model. We’ll provide you with parameters such as temperature, pressure… Read the full answer
05 Can the web width, speed, and production capacity be customized?
Yes. The web width, speed, tension control, and unwinding, web guiding, and rewinding configurations can all be adjusted according to the fabric characteristics and produ… Read the full answer
06 What fabrics and industries is this equipment suitable for?
Synthetic fabrics, blended fabrics, knitted fabrics, woven fabrics, nonwoven fabrics, home textiles, ribbons, elastic bands, zippers, embroidered patches, and more, servi… Read the full answer
07 How is the delivery time calculated?
The scheduling process differs between standard models and custom production lines. Once the configuration and design are confirmed, we will provide a specific delivery d… Read the full answer
08 How are installation training and after-sales service handled?
The unit comes with a one-year warranty, during which repair services are provided in accordance with the warranty coverage; lifetime maintenance is provided after the wa… Read the full answer
09 How should we handle exports and shipping?
Package and secure the goods in accordance with export standards; coordinate documentation and shipping arrangements; overseas customers can provide remote commissioning… Read the full answer
10 Is it possible to visit the factory for an on-site machine trial?
Sure. You’re welcome to visit our factory in Daojiao Town, Dongguan, to see the machines in person. Please bring your fabric samples, design patterns, and production requ… Read the full answer
11 What site conditions need to be prepared before installing the equipment?
The main requirements are a level, paved surface, a stable power supply, and sufficient space for equipment to be brought onto the site. If a particular model requires an… Read the full answer
Can't find the answer? Ask an engineer directly.
Let us know your fabric, width, pattern, and production capacity requirements, and our engineers will provide tailored recommendations on equipment selection and processes based on your specific needs and equipment configuration.